Banking app

Challenge: Development of a banking app to be used globally for an important client in the bank industry

Methodology: Scrum


With this project the client wants to develop a global banking app to offer a unified banking experience across all countries in which it operates. The project intents to cover all countries digital needs, in an ambitious project that fuses a bank application, finance and virtual assistance.

Following the agile framework of Scrum I have been part of the project as a squad designer working for:

  • Squad Virtual Assistant
  • Squad Starter App (Accounts/Cards/GP)
  • Squad Settings
  • Squad Payments

My role as a squad designer was to understand business and user needs along with Product and Research teams. I had to provide design solutions so users can achieve tasks based on their needs. I collaborated with Product Owners and Technical Leads on a daily basis.

Ensuring a quality experience of the product by the end-user as well as making sure that design covered every scenario of the user story (happy and unhappy paths) and every user (accessibility and inclusive design) was a must. It was extremely important to share the solution and get feedback from users and main stakeholders to iterate on the designs.

I was expected to work closely with the development team to understand the feasibility of the solution and solve dev questions. I had to review the work delivered by the development team to ensure the design was followed. It was crucial to keep Invision updated and frozen during sprint execution for developers and QA.

I had to ensure the design system guidelines were followed. Communication with other designers to confirm that designs were consistent with the whole product was demanded as part of the design team.